Premier Customer Success Manager – Cloud GTM Experience Required

Become a Premier Customer Success Manager at AppDirect, a subscription commerce platform that powers millions of subscriptions worldwide. As a trusted advisor, you’ll help software companies unlock revenue through cloud marketplaces and build lasting partnerships. With a proven track record of building executive-level relationships and delivering measurable business outcomes, you’ll thrive in a hyper-growth SaaS environment and empower customers to revolutionize their journey to the cloud.

Requirements

• Minimum 4 years of experience in Customer Success Management, Alliance Management, or Sales/Revenue Operations Consulting
• Documented track record of increasing customer satisfaction, adoption, and retention of a technology product
• Advanced knowledge of the Cloud Marketplace ecosystem with hands-on experience in one or more major Cloud Marketplaces (AWS, Microsoft Azure, or Google Cloud) and related partnership programs

Benefits

• Competitive salary and benefits package
• Opportunity to work with a leading subscription commerce platform
• Collaborative and dynamic work environment
• Professional development and growth opportunities
• Diverse and inclusive workplace culture