Director, Revenue Operations

Remote Full TimeChicago, IL, United States (Remote)dscout

We are dscout. At our core, we are People Nerds. We empower our customers to meet the people who matter to them in the moments that matter most. Customer-obsessed companies and agencies like Salesforce, Sonos, Groupon, and Best Buy use dscout to build better products and services because of people like you. We are building a smart and driven team, and we would love for you to join us.

You Are

As a key leader within the Go To Market team, you’ll be responsible for driving strategic decision-making and providing commercial, operational, and business insights. You will lead the annual planning process for the Go To Market team, including the determination of KPIs and tracking our success based on those KPIs. Additionally, you’ll oversee the delivery of ad hoc analysis to help us run the business.

What You’ll Be Doing

  • Collaborate cross-functionally with Marketing, Sales, BI and Finance to drive insights that allow the business to make data-driven decisions
  • Lead strategic initiatives to optimize and scale the GTM function (ex. Customer Experience framework)
  • Establish and facilitate a pipeline council to bring clarity and speed to the marketing/sales funnel
  • Oversee and manage Salesforce instance of 100+ users, including the configuration, customization and administration of: objects, users, fields, layouts, record types, process flows, custom list views, validation rules, etc.
  • Manage, implement and maximize effectiveness and usage of an evolving GTM tech stack, including: Outreach, Hubspot, Zoominfo, Clearbit, Snowflake
  • Stakeholder for integrations across our GTM tech stack to service reporting and analytical requirements
  • Deliver GTM reports and data for BoD Materials
  • Track and analyze GTM KPIs and metrics
  • Develop an end-to-end capacity model for the GTM organization
  • Track attainment, ramp and productivity of the sales team
  • Lead variable comp strategy, planning and administration
  • Manage the sales forecast process, cadence and reporting

What You Need To Have:

  • 5+ years of sales and/or revenue operations experience
  • 3+ years of people management experience
  • Ability to influence business partners and provide recommendations in order to drive decisions
  • Track record of success in managing a complex commercial reporting environment
  • Proven success partnering with sales, marketing, finance and BI/analytics teams
  • Experience working with cross-functional teams in a high-growth enterprise software company
  • Detail-oriented with strong project management skills, balanced with the ability to think strategically
  • Experience establishing an operating cadence and consistent reporting to support the needs of the business
  • Expert knowledge of Salesforce
  • Strong written and oral communication skills
  • Metrics-driven with demonstrated analytical skills
  • Working knowledge of products, contracts, price books
  • Hands-on experience integrating and implementing various sales/service tools and systems, including: Outreach, Zoominfo, LinkedIn Sales Navigator and HubSpot, etc.

About dscout

dscout is a team full of passionate research, sales, technical, marketing, design, success, and operations professionals. We are driven by the power of research—how in-context insights from real people can build products and services that are more people-centric. We value learning, sharing, and building. We deeply value being a diverse and inclusive team and company, and we look for team members who align with that belief. We are proud of what dscout is today, and we are excited to build our future with you.

It doesn’t just stop there. When you join the dscout team, you will get:

  • A strong and competitive compensation package with a built-in bonus and equity program.
  • An incredible and progressive benefits package (for both you and your dependents) to support work/life balance including flexible PTO, 11 company holidays, 12 weeks of paid parental leave, 401k match, and much more.
  • An education stipend to support your growth & development and a remote work stipend.
  • A company that is open and transparent with our team. You will know what is happening and why it matters.

dscout is an equal opportunity employer that values diversity. We do not discriminate based on identity- race, color, religion, national origin or ancestry, sex, gender identity and expression, age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally-recognized protected basis under federal, state, or local law.

If you need reasonable accommodations for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information. We’ll do all we can to ensure you’re set up for success during our interview process while upholding your privacy, including accommodation requests. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

When you apply at dscout, we will process your job applicant data, including your employment and education history, transcript, writing samples, and references, as necessary to consider your job application for open positions. For more information about our privacy practices, please visit our Privacy Policy.

dscout participates in the E-Verify program in certain locations, as required by law.


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