Salesforce RevOps Strategist

About the role:

The RevOps Strategist – AOD (Admin-on-Demand) helps position Kicksaw as a leader in Salesforce Consulting and plays an important role in the success of Kicksaw’s client relationships and implementations. As part of the Delivery team and reporting to the Delivery Manager, the RevOps Strategist will be the main contact for client projects that require on-demand technical services. The RevOps Strategist advises, designs, and delivers On Demand implementation services while driving and maintaining successful client relationships.

This is an incredible opportunity for a RevOps professional with direct Salesforce experience to work in a technically creative environment that believes in an employee-first culture!

What the RevOps Strategist will do:

• Define a procedure and process to ensure solution delivery
• Act as a solution architect, designing an efficient, scalable solution for implementation
• Analyze the impact of the solution on the state of the business’ goals
• Advise on business processes for various business units to ensure streamlined workflows
• Accountable for all elements of On Demand projects including scheduling, risks, dependencies, and issues to deliver exceptional value and client satisfaction
• Manage On Demand project scope and changes
• Resolve issues, conflicts, and critical path deliverables
• Ensure projects are proceeding according to scope, schedule, and quality standards via internal team collaboration and client communication
• Translate business requirements into options for the customer and explain the pros/cons of each
• Stay organized and disciplined about tracking projects, delivery, and timelines
• Meet ad hoc with clients to get a sense of technical requirements
• Communicate clearly and succinctly via email, Slack, or over the phone
• Provide realistic estimates for work and delivery times
• Build and maintain relationships with customers, in any capacity

The right candidate will have:

• 2+ years of Salesforce Admin experience
• 2+ years of consulting or implementation experience
• 2+ years of client-facing project management experience
• 2+ years of high-tech SaaS project management experience, including gathering requirements from the client, tracking and planning projects, and working with business stakeholders within a cross-functional matrix environment
• 1+ Salesforce certification(s): Salesforce Certified Administrator, Salesforce Certified Advanced Administrator, Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant, Salesforce Data Architecture and Management Designer, or Community Cloud Consultant
• Strong task and client management skills
• Ability to work with and manage multiple clients and projects simultaneously
• Ability to walk through technical logic at a detailed level
• Ability to demonstrate and drive for results and accountability of business needs
• Adept at project management, leadership, and business strategy
• Proficient with complex declarative automation, reporting, dashboards, and Salesforce data object model
• Understands technical stories and technical debt
• Understands underlying technical architecture at a detailed level

Bonus Points for:

• Experience working in a Salesforce consulting environment
• Experience working in a high growth environment

Additional Details:

• This full-time position is 100% remote and includes competitive pay, benefits package (medical, dental, & vision), unlimited PTO, 401(k) match, technology stipend, professional development, social activities, and more!
• Base compensation range: $80,000 – $105,000 (USD) + bonus
• Final compensation offers are based on level of experience, skillset, certifications and education.