Global Enablement, Sales Onboarding Lead – Senior Manager

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Details

The Sales Onboarding Lead is a member of the Global Enablement organization with a passion and proven track record for delivering learning experiences.  This person is aligned to the local Salesforce office and owns the new hire training function across Sales & Customer Success.  The ideal candidate has an in depth understanding of training and facilitation – a track record in delivering top scoring virtual and classroom learning experiences. This person manages a team of trainers who are expert facilitators that make learning fun and impactful.  The Sales Onboarding Lead is ultimately responsible for ensuring our new hires become role-ready drivers of customer success, training our sales and success professionals with the right knowledge, skills and confidence to meet and exceed their goals.

(Available in: Georgia – Atlanta, New York – New York, California – San Francisco, Illinois – Chicago)

Core Responsibilities

• Deliver dynamic and interactive learning experiences, via a variety of modalities and technologies, for our new hires
• Demonstrate excellent communication skills, helping to make complex concepts more simple
• Knowledgeable of leading-edge training strategies to impact skill attainment and create a positive, fun learner experience
• Knowledgeable of industry leading trends in learning strategies to drive engagement and maximize impact
• Lead a team of trainers who welcome and deliver live, in-person training
• Collaborate successfully with colleagues across program success, recruiting, talent development, operations, and learning design
• Demonstrate masterful operational skills to analyze capacity and define a predictable training calendar
• Achieve high quality standards and customer satisfaction scores, impact sales results and drive a high performance sales culture

Preferred Experience and Skills

• 5 years previous experience delivering innovative training programs with measurable business results as a Sales Training Specialist, Corporate Sales Trainer or a similar role
• 3 years people management experience to lead, support and motivate the team
• Office-Based:  Must live within 40 miles of Salesforce office and committed to be in the office a minimum of 4 days a week
• A passion for learning, with energy and enthusiasm to motivate and engage others and ability to thrive in a fast-paced environment
• Excellent attention to detail
• Confident communicator
• Adept at resolving complex business issues
• Takes initiative across all aspects of the role, proactively rises and resolves issues; consistently looks for ways to improve themselves and their peers. Demonstrates initiative and accountability
• Ability to foster an inclusive work environment and can demonstrate cultural awareness, respect for values and seeks out different perspectives and experiences.
• Knowledge of Salesforce roles, key programs and products is preferred

Leadership Qualities

• PASSION: Passionate about Training
• BEGINNERS MIND: Always learning; approaches each interaction with open mind; great listener and hands-on
• LEADERSHIP: Self-aware and strategic thinker; proficient at building strong relationships and managing personnel
• COMMUNICATOR: Speaks and writes with clarity, brevity, and purpose; explains area of expertise clearly and confidently to others; influences and engages C-Level with authority and confidence
• STORYTELLER: Confidently and effectively facilitates and presents; ably defends point-of-view; keeps audiences engaged and delivers a clear and memorable message
• TEAM PLAYER: Proficient at collaboration and working with members of a team
• URGENCY: Ability to move fast and drive business value and results
• TRUST: Trusts the company’s core values; shows integrity, transparency, and reliability
• ADAPTABLE: Excels in high levels of uncertainty and change
• COMMUNITY CHAMPION: Leads internal initiatives; actively contributes to the Field and Community knowledge and resource base

Accessibility

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Posting Statement
Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.
Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

Accommodations

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

Salesforce, Inc. and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce, Inc. and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce, Inc. and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce, Inc. or Salesforce.org.

Salesforce welcomes all.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For New York-based roles, the base salary hiring range for this position is $159,500 to $219,900.

For California-based roles, the base salary hiring range for this position is $159,500 to $219,900.

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience.

Certain roles may be eligible for incentive compensation, equity, and benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.

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