HubSpot Technical Platform Specialist

Unlimited is a RevOps consultancy and Certified HubSpot Partner pushing HubSpot to its innovative edge. We help disjointed revenue teams take the guesswork out of revenue growth with a high-performance growth engine custom-built on the HubSpot platform. Our specialties include CRM implementation, data migration, custom integrations, websites on HubSpot CMS, and sales and marketing enablement that drives consistent, measurable results.

We’re a leading HubSpot Diamond Partner, with experience in website design, custom integrations, and more tech-focused solutions. We focus on delivering complex tech solutions, high-level strategic support, and helping our clients succeed in their roles.

About the Role

As a HubSpot Technical Platform Specialist within our Client Services Team, you will act as a consultant and work to understand our client’s business goals and what they hope to achieve with HubSpot. Your work may include scheduled consulting calls, training sessions, workflow automation development, data migrations, solution designs, and other platform enablement tasks. Once one project is complete, we may require you to support additional customers or other assorted HubSpot work.

What You’ll Bring

You’re an agile team-player, accustomed to helping customers understand and execute core CRM tasks on HubSpot. You are comfortable taking charge of consulting and/or training calls and gently instructing customers on HubSpot best practices.

As a HubSpot expert, you understand CRMs and ERPs, enjoy client facing work and instructing and training groups on the best ways to use HubSpot. You are punctual for meetings and comfortable supporting English-speaking clients via Zoom and Slack. As a professional representing our firm, you offer a friendly, patient, and helpful service to leave customers feeling empowered on HubSpot once their engagement ends.

Customers migrate from a variety of CRM platforms to HubSpot. A broad understanding of other platforms is helpful but not essential. You are not expected to be an expert on them all. However, you must have proven experience and deft command of HubSpot’s core Hubs (Marketing, Sales, Ops, and Service).

The Details

Responsibilities

• Work on client tasks like building pipelines, complex workflows, automations, solutions design, data migration, etc.
• Work with internal teams as needed (for example, project managers to ensure projects stay on track & on topic, additional team members to set up workflows, etc.).
• Work with cross-functional teams and ensure all targets and requirements are met and completed on schedule.
• Engage clients in multiple live training sessions per week to ensure they get the most out of HubSpot.
• Work on multiple projects concurrently.
• Projects you will be working on include complex integration work (you will not be responsible for building the integration, but you will work on trainings while there may be other moving parts in the project), enablement projects (onboarding, data migration, HubSpot implementation, and launch).
• Analyzing complex business processes and workflows to identify areas for improvement.
• Developing and documenting detailed workflow models, diagrams, and process maps.
• Collaborating with business stakeholders to understand requirements and translate them into technical solutions.
• Actively contribute to client projects by building and implementing solutions within HubSpot under the direction of the VP of Client Services, technical project managers, VP of Operations, Chief Technical Officer, and other leads as needed.

Results

• All trainings & work in your care run smoothly.
• Results are communicated on a regular cadence through detailed and insightful reports.
• Client satisfaction is high on all your projects.
• Actively participate in creating efficiencies in project delivery, documenting internal processes, and recommending improvements when needed.

Requirements

• 4+ years of HubSpot experience. Agency experience is a plus
• Familiarity with CRMs and ERPs.
• Able to conduct training sessions & client meetings in English.
• In-depth HubSpot experience and the ability to train others on HubSpot’s many features and all Hubs.
• Proven ability to work on multiple projects and consistently meet deadlines
• Tech-savvy. Ability to quickly figure things out on your own when working with various tools. This is crucial for this position.
• Extremely organized, detail oriented, and focused on quality assurance.
• Accountable, mature, responsible, organized, and delivers on promises.
• Strong client management skills with an assertive yet empathic presence. (i.e., you’re nice)
• Experience working in a fast-paced environment while being able to manage and prioritize changing deadlines.
• Possess the passion for helping businesses succeed through a commitment to continuous improvement, critical thinking, reliance on facts (not just data), and rolling up your sleeves to get it done.
• Available during CST or PST mornings and afternoons.

Benefits and Perks

• We are an all-remote company.
• You’re treated as one of the team, no matter where you are in the world.
• Fair compensation.
• Work with a team of high-achievers in a collaborative environment where everyone has a real chance to contribute.
• Work with a highly supportive, accepting, and inclusive founding team.

About Unlimited

Unlimited Tech Solutions is a HubSpot-certified RevOps partner for growth-stage professional service companies. We turn the HubSpot platform into a high-performance RevOps engine to take the guesswork out of revenue growth.

Our specialties include CRM implementation, data migration, custom integrations, websites on HubSpot CMS, and sales and marketing enablement that drives consistent, measurable results.

We focus on complex tech solutions, high-level strategic support, and helping our clients succeed in their roles. With our experience in website design, custom integrations, and more tech-focused solutions, we’re a leading HubSpot Diamond Partner.

Unlimited Tech Solutions, LLC is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.

Tagged as: CRM, HubSpot