As an Account Manager at Xillium Professional Services, you will play a pivotal role in ensuring exceptional client satisfaction and operational excellence across our service portfolio.
Requirements
- Build and maintain strong client relationships through regular check-ins, proactive communication, and comprehensive business reviews.
- Collaborate with internal departments to ensure seamless service delivery, operational efficiency, and smooth client onboarding.
- Conduct performance assessments, address client concerns, and develop strategies to enhance client retention.
Benefits
- Paid vacation and sick leave in accordance with Philippine labor standards
- Hybrid work setup with both office and work-from-home flexibility
- Opportunities for professional development and training
- Supportive team environment and collaborative company culture
- Travel allowance for inter-site visits
- Competitive Pay
- Paid training
- Annual salary increase
- 10% night differential & holiday pay
- Attendance bonus
- Career advancement & incentives
- Health & Protection
- Free HMO after training
- SSS, PAG-IBIG, PhilHealth
- Service Incentive Leave (prorated)
- Sick & Vacation Leave
- Bereavement, Maternity/Paternity
- Solo Parent & Gynecologic Leave
- Tiered leave credits
- Convertible leave credits
- 13th month pay (June & December release)
- No-interest cash advance (after 1 year, subject to conditions)
- FWD retirement fund (Year 4 eligible, Year 7 fully covered)
- Year-end performance incentive
- Milestone recognition packages
To apply for this job please visit jobs.workable.com.
Follow us on social media