Sales Operations Specialist

Overview

We are seeking a detail-oriented and analytical Operations Associate to join our dynamic team. In this role, you will play a crucial part in supporting our operational processes and outside sales team. The ideal candidate will possess strong data entry skills and mechanical aptitude.

Duties

• Responsible for handling customer inquiries, providing appropriate solutions and alternatives within the time limits and provide follow up to ensure the customer is satisfied.
• Responsible for keeping customer records, process customer accounts and file all necessary documents utilizing quickbooks database.
• Provide accurate, valid, and complete information by using the required systems and resources.
• Develop customer relationships to ensure company is a valued supplier of choice.
• Prepare accurate and timely sales information and reports .
• Responsible to know all product availability, use, benefits, and pricing structure.
• Enter orders accurately into quickbooks for accurate inventory record keeping.
• Confirms all technical information with the customer and enters the orders into the system.
• Maintains complete knowledge of and complies with shop policies, procedures, and standards.
• Maintains client and company confidence by keeping information confidential and secure.
• Maintains a positive working relationship with team members and management.

Qualifications

· Experience working in a technical or industrial organization, providing customer service and inside sales support.

· Proficient working knowledge of Microsoft office software, QuickBooks and outlook.

· Detail oriented and excellent organizational and multitasking skills.

· Ability to work efficiently and effectively with multiple customers.

· Must be self-motivated and driven professionally.

· Strong analytical skills are needed

Job Type: Full-time

Pay: $25.00 – $30.00 per hour

Expected hours: 42 per week

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Life insurance
• Paid time off

Schedule:

• Day shift
• Monday to Friday

Application Question(s):

• Are you mechanically inclined?

Experience:

• data entry / customer service: 3 years (Required)

Language:

• English (Required)

License/Certification:

• Driver’s License (Preferred)

Ability to Commute:

• Ste. Genevieve, MO 63670-1818 (Required)

Ability to Relocate:

• Ste. Genevieve, MO 63670-1818: Relocate before starting work (Required)

Work Location: In person