Sales Operations Analyst

Sales Operations Analyst

As a Sales Operations Analyst reporting to the Sales Operations Manager, you’ll play a critical role in driving sales efficiency, managing contract lifecycle processes, and enabling seamless deal execution across our global FinTech operations.

You’ll thrive in this position if you’re detail-oriented, process-driven, and collaborative, have a global mindset, and bring a passion for technology and innovation to a fast-paced, high-impact environment.

Key Responsibilities

• Lead contract approval workflows to drive timely and accurate deal completion while ensuring compliance with commercial, legal, and product standards.
• Translate sales data insights into actionable process improvements that support operational excellence and revenue growth objectives.
• Partner with Sales, Legal, Finance, and Product teams across time zones to align on contract requirements and ensure streamlined approvals.
• Develop, manage, and optimize Salesforce workflows and data quality processes that support scalability and operational integrity.
• Coordinate cross-functional initiatives to enhance business processes, systems, and quality checkpoints for consistent sales execution.

Required Qualifications

• Bachelor’s degree in Economics, Business Administration, Legal Management, or equivalent practical experience.
• 2-3 years of experience in Sales Operations, preferably in Software or FinTech companies.
• Strong ability to manage complex workflows, coordinate across multiple stakeholders, and drive process improvements in fast-paced environments.
• Clear communicator with experience in collaborative, matrixed environments and cross-functional project management.
• Proficiency in tools and platforms such as Salesforce, Microsoft Office Suite, CRM systems, and data analysis tools.

Preferred Qualifications

• Experience in FinTech industry or regulated financial services environment.
• Advanced Salesforce administration skills and experience with sales compensation management functions.
• Exposure to global teams and cultural nuances in cross-border collaboration.

This position will be located in Toronto and offers the opportunity for a hybrid work environment at least 3 days a week in-office, subject to change, providing flexibility and accessibility for qualified candidates.