Revenue Operations Executive

About AiSensy

AiSensy is a WhatsApp-based Marketing & Engagement platform helping businesses drive revenue through powerful customer engagement on WhatsApp.

We’re trusted by 150,000+ businesses and work with top brands like Adani, Delhi Transport Corporation, PhysicsWallah, Yakult, Godrej, Vivo, Wipro, Asian Paints, and India Today Group. With 800 Crores+ in WhatsApp-driven engagement annually, our platform enables businesses to drive 25–80% of their total revenue via WhatsApp.

Backed by Marsshot.vc, Bluelotus.vc, and 50+ angel investors, AiSensy is on a mission to redefine business-to-customer communication. Join us in building the future of business engagement.

About the Role

We’re looking for a Revenue Operations Executive who is confident, process-oriented, and ready to own the accounts receivable and revenue integrity process. You’ll play a key role in ensuring timely collections, minimizing revenue leakage, and maintaining strong customer relationships.

Key Responsibilities

• Be the customer-facing point of contact for all invoice and payment-related communications.
• Manage the accounts receivable process, ensuring timely follow-ups and payment collections.
• Identify and plug revenue leakage, ensuring complete and accurate billing.
• Maintain clear documentation of all customer communications, commitments, and collections.
• Ensure compliance with Indian taxation regulations (GST, TDS, etc.) in invoicing and collections.
• Collaborate with internal teams (Sales, Finance, Legal) to resolve disputes and delays.
• Generate and share regular reports on receivables, overdue accounts, and DSO.

Requirements

• 2–4 years of experience in Revenue Operations, Accounts Receivable, or Collections.
• Excellent communication skills with the ability to handle client-facing roles confidently.
• Solid understanding of accounts receivable processes and Indian taxation (GST, TDS, etc.).
• Strong attention to detail and ownership mindset.
• Experience with accounting tools like Tally, Zoho Books, or SAP is a plus.
• Proficiency in Excel and structured reporting.

Good to Have

• Experience in SaaS, agencies, or B2B businesses.
• Familiarity with CRM or ERP tools.

What You’ll Get

• High-ownership role in a fast-growing startup
• Opportunity to work with top Indian brands
• Learning & growth opportunities across teams