Principal Customer Success Manager – Strategic

6sense is seeking a Principal Customer Success Manager to lead our largest, global strategic customers, drive business value and ROI, and grow lifetime customer value.

Requirements

• 10+ years of Customer Success, Account Management, or Consulting experience
• 3+ years experience in high-touch Strategic or Enterprise Customer Success
• Experience working with global 1000 Enterprise customers
• Experience advising customers on how to best use and adopt SaaS platform for faster Return on Investment (ROI)
• Strong analytical and communications skills
• BA/BS degree required, Master’s degree preferred

Benefits

• Generous health insurance coverage
• Paid parental leave
• Generous paid time-off and holidays
• Quarterly self-care days off
• Stock options
• 401K employer matching program

Tagged as: Gainsight