Customer Experience Associate

Role Overview

As a Customer Experience Associate in Furniture/Large Appliances, you will help customers discover new products and make shopping fun and informative.

What You Will Do

Greet customers, listen to their needs, offer products that meet their needs, complete transactions accurately, and ensure an extraordinary experience.

Why It Might Be a Fit

The Exchange offers flexible scheduling, comprehensive insurance, paid time off, and a traditional pension and 401K plan. The company focuses on employee development and provides tools and resources for success.

Requirements

• Able to learn and adapt to current technology needs
• Able to think quickly on the spot to answer customer questions
• Able to take initiative
• Able to share brand knowledge

Benefits

• Flexible scheduling
• Comprehensive medical, dental, life, and disability insurance
• Paid time off
• Shift differential/holiday pay
• Traditional pension
• 401K plan
• Mass Transit program
• Access to base facilities