Customer Experience Representative – Dunedin

As a Customer Experience Representative, you will be one of the first voices our customers hear on their way to recovery, taking inbound calls, emails, and live chat, and assisting with business levies. This is an entry-level position with opportunities for growth and development.

Requirements

• Customer-focused and confident in a phone-based role
• Personal resilience and ability to manage challenging conversations
• Clear verbal and written communication skills
• Adaptability and ability to work under pressure
• Comfortable working in a structured environment

Benefits

• Comprehensive benefits package
• 9% superannuation contribution
• Optional life and income protection insurance