Acceldata is reimagining the way companies observe their Data! The Senior Product Operations Manager is responsible for enhancing the efficiency and effectiveness of product development and management processes within the organization.
Requirements
- Bachelor’s degree in Business Administration, Engineering, Computer Science, or a related field; Master’s degree preferred.
- 5–8 years of professional experience in product operations, product management, or a closely related operational role within a technology or product-driven environment.
- Proven expertise in managing cross-functional teams and projects, with a strong track record of improving operational processes and delivering measurable results.
- Hands-on experience with Pendo for Product Analytics including session replays, path analysis, feature tagging and custom reporting.
- Advanced proficiency in JIRA including workflow configuration, JQL Queries, Automation rules and integrating with reporting rules.
- Demonstrated ability to design, execute and analyse user testing programs ( e.g. usability studies, A/B tests, beta programs) using qualitative and quantitative methods.
- Strong analytical abilities including proficiency in data analytics tools such as Google Sheets, Excel and SQL and with experience in product metrics, KPIs, and data interpretation.
- Familiarity with Product Management tools and platforms including but not limited to JIRA, Tableau and Google Analytics.
- Excellent interpersonal and communication skills, with the ability to present complex information clearly to diverse audiences.
- Strategic mindset with a detail-oriented approach, thriving in collaborative environments focused on product operational excellence.
Benefits
- Mentorship & Growth
- ESOPs
- Medical and Life Insurance
- Paid Maternity & Parental Leave
- Corporate Uber Program
- Learning & Development Support
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