Topsort is a rapidly growing company changing the way Retail Media works. The Account Manager will act as the primary point of contact for strategic clients, ensuring their satisfaction and success with the product. The role involves building trusted relationships, navigating complex relationships, and driving commercial growth within assigned accounts.
Requirements
- Build and maintain trusted relationships with clients
- Understand client goals, challenges, and product usage to drive adoption, satisfaction, and renewals
- Act as the internal voice of the customer—collaborating with product, support, and engineering to resolve issues and improve the client experience
- Prepare and lead QBRs, performance reviews, and product optimization sessions
- Drive upsell opportunities and support commercial growth within assigned accounts
- Track engagement and usage data to proactively spot risks and opportunities
- Communicate clearly, consistently, and confidently—both in writing and on calls
Benefits
- Competitive salary
- Stock options
- Retirement plan
- Generous parental leave
- Tuition reimbursement
- Relocation assistance
- Flexible work schedule
- Remote work options
- Medical, dental, and vision insurance
- 401(k) matching
- Paid time off
To apply for this job please visit job-boards.greenhouse.io.
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