Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone. We’re driven to raise a new standard of quality customer service at scale, enabling enterprise companies to deliver experiences that people love–instant, proactive, personalized, and effortless.
Requirements
- 5+ years of experience as a Software Developer (with a strong preference for Python, JavaScript/TypeScript. React experience)
- Experience with data warehousing technologies (Redshift, MongoDB, Elasticsearch, ClickHouse or similar) and messaging systems such as RabbitMQ
- Proficiency with monitoring and observability tools (DataDog, Grafana, or similar)
- Ability to articulate technical decisions clearly, explaining not just the “what” but the “why” behind architectural choices, trade-offs, and implementation details
- Proven experience mentoring engineers through code reviews, design discussions, and knowledge-sharing
Benefits
- Unlimited Vacation
- Comprehensive Benefits
- Wellness Account
- Employee & Family Assistance Plan
- Flexible Work Schedule
- Remote-First, In-Person Friendly
- Learning & Development Budget
- Work from Home Budget
- Access to Cutting-Edge AI Tools
- Hands-On with LLMs
To apply for this job please visit job-boards.greenhouse.io.
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