Strategic Partner Account Manager DACH

Aircall is seeking a driven and dynamic individual to join its DACH Partnerships team in the Berlin office as a Partner Account Manager. The role involves growing the pipeline and revenue through Channel partners and Agencies, and driving the go-to-market strategy in the region.

Requirements

• Identify, recruit, and onboard new Channel Partners (or System Integrators) that align with our strategic objectives and target markets.
• Develop and implement effective partner onboarding programs to ensure rapid ramp-up and productivity.
• Educate partners on Aircall’s products, services, value proposition, and sales processes.
• Build and maintain strong, long-lasting relationships with key stakeholders within partner organizations.
• Serve as the primary point of contact for assigned partners, addressing their needs, challenges, and opportunities.
• Conduct regular business reviews with partners to assess performance, identify areas for improvement, and develop joint action plans.
• Develop and execute joint business plans with partners to achieve mutually agreed-upon revenue targets.
• Provide ongoing sales enablement, training, and support to partners, including product updates, competitive intelligence, and sales collateral.
• Collaborate with internal sales teams to ensure seamless hand-off and co-selling opportunities with partners.
• Track and report on partner performance metrics, including pipeline, closed deals, and revenue attribution.
• Accurately forecast partner sales and contribute to overall company revenue projections.
• Provide regular reports on partner performance, activities, and market insights to management.
• Contribute to the ongoing development and refinement of the channel partner program, including policies, incentives, and marketing initiatives.
• Work cross-functionally with Marketing, Product, and GTM teams to support partner needs and program enhancements.
• Stay informed about industry trends, competitive landscape, and best practices in channel management.

Benefits

• Competitive salary package & benefits