AirGarage is repurposing the 30% of real estate in the average American city currently dedicated to parking.
We are building a future where real estate is digitized and can be transitioned from one use to another seamlessly on-demand, moving every piece of urban real estate toward its highest and best use.
We are starting with the $131 billion US parking real estate market because it is one of the most offline and mismanaged commercial real estate asset types.
As a full-stack parking operator, we automate the operation of parking lots and parking garages. We handle everything from advertising to collecting payments from drivers and enforcing against illegal parking. We already operate 150+ parking lots and parking garages across 30 US states and we are growing quickly.
We are backed by top tier investors including Andreessen Horowitz, Floodgate, Founders Fund, and angel investors who have founded or worked at companies like Uber, Opendoor, Flexport, and more.
THE ROLE 👩🏾💻
AirGarage is seeking our first Sales Operations Manager to own the day to day management of our SalesForce instance and be the expert of our tech stack, systems, processes, and data which includes account provisioning and segmentation, list uploads, deal desk, troubleshooting end-to-end user issues, support tickets, bug fixes, and deploying new technology and processes. As the second member of our Sales Operations team, you will have huge impact in designing and building our GTM machine while working collaboratively across Marketing, Sales, and Customer Success.
WHAT YOU WILL DO 👷♀️
- Be an expert in our systems to identify where we can improve and ensure we have the best parking lot database on the planet.
- Ensure all new accounts are segmented with the correct information, and our data is clean.
- Work with outside resources to ensure prospects are enriched and accurate for our sales development team.
- Onboard and off-board the sales team as our in-residence tech stack expert.
- Manage support tickets. This includes dashboard and reporting requests, field updates, and data integrity issues.
- Help run a deal desk function which includes auditing closed won deals before they are sent for signature to ensure commissions run smoothly.
WHAT YOU’LL NEED 👩🏼🎓
- 2-5 years of Salesforce experience working in a sales operations function
- Advanced proficiency in Google Sheets or Excel to digest, transform, and analyze data sets using formulas, and loading in and out of Salesforce.
- Experience managing multiple projects and support tickets simultaneously and prioritizing your time effectively to have the most impact.
- Ability to adapt quickly and pivot as plans change, as well as ability and desire to learn new processes, automations, and data.
- Ability to effectively communicate in a remote environment with various stakeholders and leadership, both verbally and in writing.
- Salesforce certification is a plus.
- Marketing operations experience such as managing a Hubspot and SFDC integration, building and managing prospect lifecycles, lead scoring and grading, building email drip campaigns, and working alongside a demand generation role is a plus
THE UPSIDE 📈
- 💰 Competitive salary: For this role, the salary will likely be in the range of $100,000 – $120,000 USD. It may be outside this range, depending on the experience of the candidate we hire.
- 📈 Equity: Have a stake in the business that you’re helping to build and grow.
- 🌴 Work remotely: Live and work wherever you like! We believe in folks working where they are happiest and most productive. We currently hire teammates that are located anywhere within the Americas time zones.
- 🍼 Parental Leave: We offer 12 weeks of fully paid Parental Leave to all parents to bond with a newly born, adopted, or fostered child.
- 🏥 Health insurance: We offer health insurance and currently cover 85% of the cost of medical plans for the primary employee and 50% of the cost of plans for dependents.
- 💻 Home office setup: Get a laptop + additional equipment needed to set you up for success.
- ⛺ Time to recharge: We have an unlimited PTO policy with a minimum requirement of 10 days per year.
- 🤑 401(k): Make financial planning right for you with a 401(k) retirement savings program.
- ✈️ Team Off-sites: ~3 times per year our team comes together for a full week in places like Tahoe, Puerto Vallarta, and Austin.
- 📚 BookGarage: Our team loves to learn and grow together so join us for our optional recurring book club.
- 🪴Room to grow: Our team will be orders of magnitude larger within a few years, and you’ll be a part of the foundation of that team.
- 🏙️ Transform our cities: The opportunity to change the way that the world thinks about real estate use in our cities.
- 👐 Work with a diverse team: At AirGarage, we’ve always been committed to building a thriving team that represents the communities we serve. Our team is currently 40% female and 30%+ from underrepresented communities.
We understand that there’s no such thing as a ‘perfect’ candidate. We’re looking for someone passionate, with grit and determination, who is excited to face the challenges of a rapidly growing startup. AirGarage is the type of company where you can grow exponentially, and we encourage you to apply to us even if you don’t 100% match the candidate description.
AirGarage is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Candidates and employees are always evaluated based on merit, qualifications, and performance. We will never discriminate on the basis of race, color, gender, national origin, ethnicity, veteran status, disability status, age, sexual orientation, gender identity, martial status, mental or physical disability, or any other legally protected status.
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