Drive revenue through every customer touchpoint, proactively reaching out to past and potential customers to drive repeat purchases, recover abandoned carts, and surface upsell opportunities.
Requirements
- Proactively reach out to warm leads, abandoned cart customers, and past buyers via email, SMS, and phone
- Execute outbound sales campaigns designed to increase repeat purchase rate and customer LTV
- Identify upsell and cross-sell opportunities based on customer purchase history and preferences
- Partner with the retention team to align outbound messaging with active promotions and campaigns
- Log all customer interactions accurately in CRM tools (Gorgias, Klaviyo, or similar)
- Hit and exceed weekly/monthly sales targets and KPIs
- Collect and relay customer feedback to marketing and product teams to improve offers
Benefits
- paid leaves
- allowances
- HMO
- uncapped commission
- 100% remote
- competitive salary + commissions
- clear career path into senior roles
To apply for this job please visit jobs.workable.com.
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