Enterprise Customer Success Manager

At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. We are looking for an Enterprise Customer Success Manager to join our mission to eliminate waiting and improve customer journeys.

Requirements

  • 4+ years in a Customer Success role, ideally in a scaleup environment with enterprise clients.
  • Demonstrated ability to drive successful product implementations and achieve key outcomes such as account expansion, retention, feature adoption and improved NPS.
  • Strong ability to articulate complex problems clearly and concisely to diverse audiences, including executives, marketers, engineers, sales representatives, and individual contributors.
  • Proactive, results-oriented individual with a history of adding value in dynamic, fast-growing organizations.
  • Proven experience building and nurturing lasting relationships with customers and colleagues.

Benefits

  • Health, dental and vision insurance coverage
  • Unlimited Paid Time Off
  • 401K plan with 6% company match and no vesting period
  • Health Savings Accounts
  • Flexible Spending Accounts
  • Disability Insurance
  • Life Insurance
  • Tuition Reimbursement
  • Voluntary Wellness Program
  • Employee Discounts through Perks at Work
  • Community involvement and opportunities to give back
  • Opportunities to leverage your unique strengths through CliftonStrengths assessment & coaching

To apply for this job please visit allegion.wd5.myworkdayjobs.com.


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