Customer Service Manager, Airport Customer Experience

Role Overview

Responsible for leading and developing front-line team members to ensure a high-performing operation and deliver an elevated customer experience.

What You Will Do

Drives operational excellence, creates a safe and efficient work environment, and provides exceptional support to frontline team members.

Why It Might Be a Fit

The ideal candidate will have strong leadership skills, ability to work independently and collaboratively, and a passion for delivering exceptional customer service.

Requirements

• High School diploma or GED equivalency
• Previous airport customer service experience
• 2 years experience leading others
• Knowledge of company policies and procedures and functional automation applications

Benefits

• Travel Perks
• Health Benefits
• Wellness Programs
• 401(k) Program
• Employee Assistance Program
• Pet insurance
• Discounts on hotels, cars, cruises