Customer Service Representative – Inside Sales

Role Overview

We are looking for a driven and dynamic Customer Service Representative – Inside Sales to join our team and contribute to our growth. As an Customer Service Representative, you will play a vital role in driving sales and building relationships with our customers. You will be responsible for providing exceptional service, understanding customer needs, and promoting our range of overhead cranes and related products.

What You Will Do

Engage with potential and existing customers to understand their requirements and provide tailored solutions. Conduct outbound calls and follow-up on leads generated through marketing efforts. Prepare and present quotes, proposals, and product information to clients.

Why It Might Be a Fit

We offer competitive wages, attractive benefit offerings, and abundant training opportunities. You will have the opportunity to develop, grow, and pursue your career passions in a fast-growing company.

Requirements

• Engage with potential and existing customers to understand their requirements and provide tailored solutions.
• Conduct outbound calls and follow-up on leads generated through marketing efforts.
• Prepare and present quotes, proposals, and product information to clients.
• Collaborate with the sales team to develop strategies for increasing revenue and market share.
• Maintain accurate records in the CRM system, tracking customer interactions and sales progress.
• Provide technical support and product knowledge to customers to facilitate informed purchasing decisions.
• Stay updated on industry trends, competitor offerings, and market conditions.

Benefits

• Competitive wages
• Attractive benefit offerings
• Abundant training opportunities