A technology and marketing company is seeking a VP of Customer Success to lead their customer success team in New York City. The ideal candidate will have over 8 years of experience in B2B customer-facing roles, with a proven track record in managing teams and enhancing customer satisfaction. Responsibilities include driving customer success outcomes, improving renewal rates, and managing onboarding processes. This is a full-time role based in NYC that offers an opportunity to make a significant impact on client relationships and retention.
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