Customer Success / Sr Customer Success Manager (US-Region)

AppViewX is seeking a Customer Success / Sr Customer Success Manager to drive customer onboarding, adoption, and value realization through the company’s AVX ONE platform. The ideal candidate will have 7+ years of experience in customer-facing roles, with a strong understanding of key technical concepts and exceptional communication skills.

Requirements

• Customer facing experience in Solutioning /Post Sale Support/Customer Success/Project management with a Technical
• Experience in handling Enterprise customer accounts
• Strong customer management skills during advocacy/escalation with ability to influence clients
• Good understanding of key technical concepts around Network, PKI, Automation, Security and systems
• Willingness to learn and understand our solutions and being able to teach the product to our customers
• Time management skills and the ability to multi-task across multiple

Benefits

• Competitive incentives
• Health & wellness policies
• Saving & investment schemes
• Time off/sabbatical eligibility
• Dedicated L&D

Tagged as: Project Management