Armis, a cyber exposure management & security company, protects organizations’ attack surfaces and manages their cyber risk exposure in real time. We’re looking for a Technical Customer Success Manager to join our growing Customer Success Team, helping valued customers achieve their strategic objectives and maximize value from their Armis Platform.
Requirements
- Manage a portfolio of up to 30 accounts throughout their lifecycle with Armis.
- Build strong customer relationships and engage early as the customer transitions from the PreSales phase to deployment.
- Guide the customer through the implementation phase, delivering use cases and value, leading them to an operationalized state.
- Responsible for overall health and retention of the assigned customers, maximizing customer satisfaction (NPS scoring) and driving adoption and value for growth and reference-ability.
Benefits
- Comprehensive health benefits
- Discretionary time off
- Paid holidays including monthly me days
- Inclusive and diverse workplace
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