Responsibilities

Provide operational support to multiple departments, including but not limited to finance, human resources, procurement, and customer service.
Maintain and update databases, records, and documentation to ensure accurate and up-to-date information.
Assist in the implementation and improvement of operational procedures and workflows.
Coordinate and facilitate communication between different departments to ensure seamless collaboration.
Monitor and analyze operational processes, identifying areas for improvement and recommending solutions to enhance efficiency.
Prepare reports, presentations, and data analysis to support decision-making and strategic planning.
Conduct research and gather data to support operational initiatives and projects.
Respond to inquiries and provide assistance to internal teams and external stakeholders as needed.
Participate in cross-functional projects and contribute to the achievement of operational goals.

Qualifications

Bachelor’s degree in business administration, operations management, or a related field (or equivalent work experience) is preferred.
Proven experience in an operations support or similar role, preferably in a fast-paced environment.
Strong organizational skills with the ability to prioritize tasks and manage multiple projects simultaneously.
Excellent attention to detail and accuracy in data entry and record keeping.
Proficient in using productivity software, such as Microsoft Office Suite (Word, Excel, PowerPoint) and project management tools.
Analytical mindset with the ability to identify and solve problems effectively.
Excellent communication skills, both written and verbal, with the ability to collaborate with diverse teams.
Self-motivated and proactive, with the ability to work independently and as part of a team.
Adaptability and willingness to learn new systems and processes.