Catering Sales Manager

The Catering Sales Manager is responsible for soliciting catering business for the Wilmington Convention Center, developing food and beverage proposals, updating and enhancing the catering menu, preparing Banquet Event Orders, and communicating client requirements clearly and accurately to the Food & Beverage team and other internal departments to support successful event execution and a strong guest experience.

Requirements

• Actively solicit food and beverage business for booked events and work with clients across assigned markets to identify food and beverage needs, menu selections, service preferences, and event-specific requirements.
• Conduct site tours, walkthroughs, presentations, and planning meetings; engage prospective and repeat clients both onsite and offsite; and prepare client correspondence, catering proposals, menu estimates, and related pricing information.
• Prepare Banquet Event Orders to communicate client requirements, event timelines, guarantees, setup details, and menu information and related event documents for assigned food and beverage functions clearly to the Food & Beverage department and other internal teams.
• Update and maintain the catering menu to reflect current offerings, pricing, trends, and operational needs.
• Consult and collaborate with internal departments as needed to align event details, optimize the guest experience, and achieve overall business objectives.
• Maintain accurate and up-to-date account and event records within the online booking system, ensuring proper documentation is recorded and information is current;
• Abide by approved pricing guidelines, booking policies, and standard operating procedures.
• Participate in team events and activities.