Sales Operations Administrator

Role Overview

The Sales Operations Administrator is the operational and administrative backbone of ATI Restoration’s national sales organization. This role owns the day-to-day discipline of the sales platform — ensuring that every meeting, contact, and opportunity our sellers generate is captured accurately in Salesforce, that leaders have reporting they can trust, and that sales credit and account assignment are administered consistently and independently of the individuals whose compensation they affect.

What You Will Do

Configure, monitor, and troubleshoot calendar and email integration between Gmail/Google Workspace and Salesforce. Partner day to day with commercial enterprise Account Executives to ensure their book of business is fully and accurately reflected in Salesforce. Audit CRM data for completeness and accuracy; identify gaps in activity logging and work directly with sellers and their leaders to close them.

Why It Might Be a Fit

This is a hands-on, high-trust role that combines advanced Salesforce administration and reporting capability with executive-level administrative support and a governance mandate. The Sales Operations Administrator partners closely with commercial enterprise Account Executives, Business Development Managers, and Sales Vice Presidents to remove administrative burden from the field, while serving as an accountability layer that protects the integrity of ATI’s sales data, credit decisions, and incentive outcomes.

Requirements

• Active Salesforce Administrator certification (ADM-201) or equivalent demonstrated administrator-level proficiency
• Three or more years of experience in sales operations, sales administration, or executive administrative support to a sales organization
• Demonstrated power-user capability with Salesforce reports, dashboards, list views, and data management tools (Data Loader, import wizards, or equivalent)
• Hands-on experience with Gmail/Google Workspace and calendar integration to Salesforce, including activity capture configuration and troubleshooting
• Proven ability to work directly with quota-carrying sellers and senior sales leaders — influencing behavior and holding a line without formal authority
• Exceptional attention to detail, documentation discipline, and follow-through
• Advanced proficiency in Microsoft Excel and Google Sheets

Benefits

• Reasonable accommodations will be made in accordance with applicable law