Sales Operations Manager

About the Role

To ensure a consistent global framework and support effective local execution by 1. Validating operational readiness to boost seller productivity, 2. Executing strategic programs to enhance operational rhythm of business, and 3. Developing sales policies and engagement rules.

Key Responsibilities

• Partner with the Sales Operations leadership teams to effectively align & embed the rhythm of the business, ensuring globally aligned, regionally executed cadence of review and planning activities throughout the fiscal year
• Develop globally standardized sales forecasting, opportunity management and planning & budgeting processes, establishing the highest levels of quality, accuracy, and process consistency
• Work with the Sales Operations leadership team to develop globally consistent reporting processes and business review templates
• Partner with the Business Operations leadership team to validate operational readiness for changes that affect front line sellers and/or partners
• Execute strategic programs and embed outcomes/benefits of those programs into new or existing rhythm of business
• Develop and govern key sales policies and process, in close collaboration with the Commercial Leadership team
• Provide actionable insights and recommendations through advanced analytics tied to key initiatives or reporting at a global level
• Work with the Sales Intelligence team to define requirements for dashboards, and ensure dashboards stay relevant and effective to cadence
• Identify and prioritize opportunities for sales process improvement, and collaborate with the rest of GBO team to implement a well-defined, efficient sales process
• Foster a culture of continuous process improvement

Essential Requirements

• Minimum of 10 years of experience managing sales operations or operations programs
• Experience in driving structured processes and leveraging analytics from large datasets to drive growth programs
• Ability to think strategically and synthesize insights and business implications from data in a meaningful way
• Deep knowledge of account/opportunity management principles and practices as applied in a Technology/SaaS, B2B environments
• Ability to handle multiple, simultaneous projects in a fast-paced environment while paying excellent attention to detail
• A proven ability to develop tactical initiatives that improve sales productivity and performance
• Excellent communication and interpersonal skills to engage multiple stakeholders, and to turn business requirements into consumable material
• Focus on self-learning and improvement to strive to be better and serve others better in the pursuit of business growth and personal development
• Extensive experience with Salesforce
• Self-starter

Location

US (Houston, Texas preferred), Philadelphia, Canada-Calgary

Employment Type

Full-time

Benefits

Flex work hours, 20 days PTO rising to 25 with service, three paid volunteering days, primary and secondary parental leave, well-being support, medical, dental, vision, and 401K.

Work Arrangement

By default, employees are expected to be in their local AVEVA office three days a week, but some positions are fully office-based. Roles supporting particular customers or markets are sometimes remote.