Customer Experience Specialist – PT

Role Overview

Deliver a premium, personalized service to Avis First customers, ensuring a seamless experience from delivery to collection. Act as the front-line customer experience specialist, ensuring a welcoming, professional, and personalized interaction.

What You Will Do

Deliver vehicles directly to customers, collaborate with team members to coordinate timely vehicle delivery and collection, communicate proactively with premium-level customers, and greet customers warmly upon arrival.

Why It Might Be a Fit

If you thrive in a fast-paced service environment where attention to detail, professionalism, and people skills make all the difference, this role may be a fit for you.

Requirements

• Minimum 1 year experience in a customer service role, preferably hospitality or car rental
• Professional, friendly demeanor with a focus on customer satisfaction
• Strong verbal and written communication skills
• Technologically proficient and comfortable using various mobile devices
• Valid Driver’s License
• Must be 18 years of age and legally authorized to work in the United States

Benefits

• Bi-weekly hourly wage ($17.00/hour)
• On-the-job training
• Paid time off
• Medical, Dental and Other Insurance
• Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses
• Retirement benefits (401k)
• Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars