Head of Sales Operations

Company Description

Join one of the world’s largest and most innovative real estate tech companies. Backed by global investment leaders KKR and CPP Investments, AVIV Group is redefining how people buy, sell, rent, and value real estate properties. Present in France, Germany, Belgium, and Israel, we are behind some of the most emblematic digital real estate platforms including SeLoger (France), Immowelt (Belgium), Immoweb (Germany), Meilleurs Agents (leader in online property valuation in France), Yad2 (number 1 classified ads site in Israel), and Homeday (one of the fastest-growing proptech companies in Germany).

Our mission? Simplify and streamline the real estate experience across all our platforms. We combine data, technology, and human expertise to find the right place for everyone!

Job Description

Are you a leader passionate about performance? Join our team to drive our growth in the French market!

We are recruiting a Head of Sales Operations (M/F/X) to lead our commercial performance strategy. Leading a team of 4 Sales Operations professionals, your role will be to transform our processes and optimize the efficiency of our sales teams.

Your Role Will Drive the Following Initiatives:

Management

• Lead, mentor, and develop the Sales Operations team

Process & Efficiency

• Manage, document, and optimize commercial processes, including lead management, territory and portfolio management, and sales reporting
• Promote knowledge management and clear documentation of all sales and marketing processes

Technology & Innovation

• Collaborate closely with the central operational excellence team to implement sales technology solutions (CRM, sales enablement tools, etc.) and improve data quality to increase sales productivity
• Encourage AI adoption within the sales team to facilitate sales and improve productivity

Strategy & Growth

• Design and implement sales campaigns
• Manage local supplier relationships
• Work closely with marketing, finance, and other departments to align sales operations with overall company objectives, such as revenue improvement and churn prevention

Performance Management

• Analyze sales data to identify trends, opportunities, and areas for improvement
• Collaborate with sales leadership and sales analytics teams to set sales targets, design compensation plans, and analyze sales performance
• Ensure accuracy and integrity of data in the commercial CRM system. Ensure that processes and product adoption lead to high-quality data standards in the CRM

Training & Support

• Provide training and support to the sales team on tools, processes, and sales best practices

Qualifications

What will make you an ideal candidate:

• You have more than 5 years of experience in sales operations, including at least 2 years in a leadership or management position. Experience in tier-1 strategy consulting is an asset
• You have experience in French SaaS markets, particularly within SMEs
• You have strong proficiency with CRM systems (Salesforce) and sales enablement tools. You have concrete experience implementing technology solutions for sales enablement
• You have proven experience implementing successful AI use cases for sales enablement and productivity
• You can analyze complex data to make strategic decisions
• You have excellent communication skills, strong ability to collaborate with cross-functional teams, and ability to create a trusting environment
• Fluency in French and English is essential

Additional Information

What We Offer:

Join us in the heart of Paris (2 rue des Italiens, 75009) and enjoy a work environment designed for your well-being.

Benefits & Quality of Life:

• Work-life balance: Enjoy 16 days of RTT (Reduction of Working Time), additional paid time off based on seniority, and our hybrid work policy
• Professional development: Access unlimited training on platforms like LinkedIn Learning, Rosetta Stone
• Meals: Company restaurant and restaurant vouchers of €9.50 with Restoflash
• Family well-being: Company childcare places to support your daily life, parenting programs

Additionally, our very active CSE (Works Council) gives you access to numerous benefits and activities.

About AVIV

At AVIV, we respect equal opportunities. We strongly encourage people with visible and non-visible disabilities, all education levels, people from minorities, members of the LGBTQIA+ community, parents, and caregivers to apply. If you need reasonable accommodations at any point in the application or interview process, or if you wish to discuss your part-time or flexible work needs, please let us know. In your application, feel free to indicate the pronouns you use.

This is the perfect time to join us because everything starts with you!