Sales Operations Manager

About AVIV Group

Join one of the world’s largest and most innovative real estate tech companies. Backed by global investment leaders KKR and CPP Investments, AVIV Group is redefining how people buy, sell, rent, and value real estate properties. Present in France, Germany, Belgium, and Israel, we are behind some of the most emblematic digital real estate platforms including SeLoger, Immowelt, Immoweb, Meilleurs Agents, Yad2, and Homeday.

Our Mission

Simplify and streamline the real estate experience across all our platforms. We combine data, technology, and human expertise to find the right place for everyone.

Job Description

We are seeking a strategic and performance-driven leader to join our team and transform our growth in the French market. As a Sales Operations Manager, your mission will be to optimize commercial processes, improve sales team efficiency, and enhance account management. We are looking for a colleague with proven expertise in sales operations, with in-depth knowledge of the French market, preferably in the SME sector operating on a territorial and limited market.

Key Responsibilities

Process & Efficiency:

• Manage, document, and optimize sales processes, including lead management, territory and portfolio management, and sales reporting
• Promote knowledge management and clear documentation of all sales and marketing processes

Technology & Innovation:

• Collaborate closely with the central operational excellence team to implement sales technology solutions (CRM, sales enablement tools, etc.) and improve data quality to increase sales productivity
• Encourage AI adoption within the sales team and work closely with the central operational excellence team to promote AI solutions to facilitate sales and improve productivity

Strategy & Growth:

• Design and implement sales campaigns to help sales teams target prospects and clients
• Manage local relationships with suppliers
• Work closely with marketing, finance, and other departments to harmonize sales operations
• Align sales operations with overall company objectives, such as improving revenue and preventing churn

Performance Management:

• Analyze sales data to identify trends, opportunities, and areas for improvement
• Collaborate with sales leadership and sales analysis teams to set sales objectives, design compensation plans, and analyze sales performance
• Ensure accuracy and integrity of data in the sales CRM system. Ensure processes and product adoption lead to high-quality data in the CRM

Training & Support:

• Provide training and support to the sales team on tools, processes, and best practices

Qualifications

Experience:

• More than 5 years of experience in sales operations, with at least 2 years in a management or leadership position
• Experience in SaaS markets, particularly within SMEs, is required
• Experience in tier-1 strategy consulting is a plus

Technical Skills:

• Proficiency with CRM systems (Salesforce) and sales enablement tools
• Proven experience implementing technology solutions for sales enablement
• Proven experience implementing successful AI use cases for sales enablement and productivity

Analytical Skills:

• Ability to analyze complex data and make strategic decisions

Soft Skills:

• Excellent communication and strong ability to collaborate with cross-functional teams and build trust
• Fluency in French and English is essential

What We Offer

Work-Life Balance:

• 16 days of RTT (reduced working time), additional leave based on seniority, and hybrid flexible working policy

Professional Development:

• Access to unlimited training on platforms like LinkedIn Learning and Rosetta Stone

Meals:

• Company restaurant and meal vouchers of €9.50 with Restoflash

Family Well-being:

• Company childcare places to support your daily life and a parenthood program

Additionally, our active CSE (Employee Social Committee) provides numerous benefits and activities.

About AVIV

At AVIV, we respect equal opportunities. We strongly encourage applications from people with visible and non-visible disabilities, all education levels, people from minorities, members of the LGBTQIA+ community, parents, and caregivers. If you need reasonable adjustments at any point in the application or interview process, or if you wish to discuss your part-time or flexible work needs, please let us know. In your application, feel free to indicate the pronouns you use.