Customer Success Manager

The Customer Success Manager is part of the Worldwide Customer Success team at Azul, ensuring customers have the best possible experience from onboarding through their lifetime with Azul.

Requirements

• 7+ years’ experience in Customer Success, Customer Support, or Sales Engineer role
• BS or MS in computer science related degree
• Demonstrated experience working directly with customers
• Project management experience a plus
• Strong understanding of Java/JVM, performance tuning, and application deployment models
• Familiarity with CRM tools and data-driven success metrics
• Excellent Presentation and communication skills

Benefits

• Comprehensive compensation and healthcare packages
• 401(k) plan
• Paid time off options
• Work-life balance
• Remote-first