Customer Marketing Manager

Baseten is seeking a Customer Marketing Manager to own the full customer evidence motion, building systems to capture customer stories, running co-marketing programs, and developing channels and assets to showcase those stories. The ideal candidate has 6+ years of experience in customer marketing, product marketing, or a related function, and a proven track record of building customer advocacy programs for technical audiences.

Requirements

• 6+ years in customer marketing, product marketing, or a closely related function
• Demonstrated track record building customer advocacy programs for technical audiences or at early-stage companies
• Strong ability to craft narratives that resonate with developers while articulating clear business value
• Experience producing a range of content formats: written case studies, video testimonials, technical blog posts, social content
• Comfort engaging directly with technical audiences
• Excellent at making complex technical concepts accessible across different audiences and formats
• Deeply organized and naturally process-oriented
• Thrives in ambiguous, fast-moving environments
• Proactive and detail-obsessed

Benefits

• Competitive compensation, including meaningful equity
• 100% coverage of medical, dental, and vision insurance for employee and dependents
• Flexible PTO policy
• Paid parental leave
• Fertility and family-building stipend through Carrot
• Company-facilitated 401(k)
• Exposure to a variety of ML startups