Customer Success Manager 3

Behavox is looking for a Customer Success Manager 3 to lead the customer success team and drive value generation for customers. The role involves ensuring zero churn, expanding the book of business, and guiding customers on best practices. The ideal candidate will have strong business acumen, excellent communication skills, and a genuine interest in Behavox’s mission and technologies.

Requirements

• Deep and genuine interest in Behavox as demonstrated by a connection to its mission, marketplace, and/or technologies
• Knowledge of managing relationships with financial services companies, Enterprise, or large corporations – leading change management efforts and driving customer accountability
• Skilled at working with Enterprise, high touch, clients with a BoB of < 10 clients valued higher than $250k
• Skilled at identifying revenue opportunities, devising account plans, and negotiating expansion opportunities
• Skilled in clear and concise communication (written/spoken) with team members/internal stakeholders and external counterparts, especially at executive level.

Benefits

• Fully covered health coverage for employee and family
• Generous time-off policy
• Flexible work schedule
• Highly competitive compensation