Sales Operations Manager

Sales Enablement & Partnership

• Build strong relationships with the VP of Wholesale and Sales Managers to understand their pain points and proactively deliver solutions.
• Serve as a trusted partner to the Director of Go-To-Market (GTM), ensuring sales needs are represented in GTM planning and execution.
• Lead readiness for tradeshows and sell-in appointments, ensuring samples, selling tools, and presentation materials are aligned and impactful.

Process Optimization & Cross-Functional Collaboration

• Partner with Order Flow Management, Merchandising, and Merchandise Planning to identify and resolve systemic issues in order processing and fulfillment.
• Drive continuous improvement in sales workflows, order accuracy, and operational efficiency.
• Develop and maintain documentation for sales processes, policies, and training materials.

Technology & Data Management

• Own and optimize our B2B platform, NuOrder, including onboarding, training, and feature enablement.
• Collaborate with technology and Sales to unlock NuOrder’s full capabilities, potentially leading a dedicated resource to support this initiative.
• Manage CRM and sales tech stack integrations to ensure data integrity and usability.

Analytics & Forecasting

• Analyze sales data to identify trends, forecast performance, and support strategic decision-making.
• Create dashboards and reports that provide visibility into pipeline health, order flow, and sales KPIs.
• Support territory planning, quota setting, and performance tracking.

Leadership & Team Development

• Manage and mentor direct reports responsible for samples and selling tools.
• Foster a culture of accountability, collaboration, and continuous learning within the sales operations function.

About You

• 5+ years of experience in sales operations in apparel, wholesale, or consumer goods.
• Proven ability to build cross-functional partnerships and guide sales operations.
• Experience with B2B platforms (NuOrder preferred), CRM systems, and order management tools.
• Strong analytical skills with proficiency in Excel, Tableau, or similar reporting tools.
• Experience in tradeshow planning and wholesale account support is a plus.

This is a hybrid position based in Culver City, CA headquarters. Expected in office 3 days per week, typically Tuesday-Thursday. Time in office can vary depending on business needs.

The expected starting salary range is $97,800 – $130,400 per year. Amount will be based on factors such as relevant education, qualifications, performance and business needs.

Levi Strauss & Co. offers a total rewards package including base pay, incentive plans, 401(k) matching, paid leave, health insurance, product discounts, and more.

LS&Co. is an affirmative action and equal employment opportunity employer.