We are hiring a Customer Success Manager to own a portfolio of US enterprise security customers and deliver strategic and commercial success, with real revenue accountability, executive exposure, and direct impact on retention and expansion performance.
Requirements
- Previous experience in Customer Success, Technical Account Management, or Enterprise SaaS roles with revenue accountability.
- Demonstrated ownership of renewal and expansion targets.
- Experience partnering with cybersecurity, IT, or security operations teams preferred.
- Experience managing complex, multi-stakeholder enterprise accounts.
Benefits
- Direct impact on revenue performance and customer retention.
- A mission-driven environment at the forefront of cybersecurity innovation.
- A culture built on ownership, speed, and accountability.
- Fully remote, flexible working.
- 28 days annual leave + wellbeing days + your birthday off.
- Private medical insurance, including family cover.
- 401K.
- Home office setup support.
- Wellbeing support through Oli
- Monthly entertainment and wellbeing allowances.
- Annual company meet up abroad.
To apply for this job please visit jobs.ashbyhq.com.
Follow us on social media