Lead Technical Account Manager

Role Overview

The Black Duck Technical Account Management team partners with customers to accelerate adoption and maximize the value of our technology. TAMs work closely with internal teams to ensure our solutions are seamlessly integrated into customer pipelines, enabling secure, high quality software development at scale.

What You Will Do

Prioritize, Escalate, and Resolve technical product Issues, Provide Industry Specific Compliance / Regulatory Guidance, Drive adoption and integration of Black Duck solutions into customer CI/CD pipelines and development workflows, and Act as a strategic advisor, aligning with customer business priorities and helping shape their AppSec strategy.

Why It Might Be a Fit

You’ll expand your technical and leadership skills while helping customers transform their software development practices. You’ll have opportunities to work on cutting-edge projects and receive specialized training and mentorship from industry leaders.

Requirements

• Strong knowledge of application security, vulnerabilities, and open-source licensing
• Hands-on experience with CI/CD and DevOps tools
• Software development experience in languages like C/C++, Java, or C#
• Proven ability to influence and guide customers through technical transformation
• Excellent communication, relationship-building, and project management skills
• At least 7 years in a customer-facing technical role

Benefits

• Competitive total rewards package
• Commission
• Equal opportunity employer
• Reasonable accommodations to individuals with disabilities