SMB Account Manager, Food & Beverage

Join the Square Account Management team and help our merchants grow their business! As an Account Manager on our SMB Food and Beverage (F&B) team, you’ll be at the forefront of helping diverse, dynamic business owners thrive with Square. Reporting to our F&B team lead, your role is all about building meaningful partnerships with clients in the food space—understanding their unique needs, crafting innovative solutions, and championing them within Square.

Requirements

• Be responsible for growing and retaining a multi-million dollar customer base
• Understand Food and Beverage customer needs to help achieve their business goals through Square
• Cross sell and upsell products based on discovering customer needs
• Effectively and strategically address customer concerns and issues
• Help grow our managed accounts program through multiple seller touch points
• Work with our Sales, Support and Product teams to ensure customers have the best possible experience across all aspects of Square

Benefits

• Remote work
• Medical insurance
• Flexible time off
• Retirement savings plans
• Modern family planning