The Boeing Company is seeking a Systems and Data Analyst to join their team in Tukwila, WA or Seattle, WA. The position creates, maintains, revises and troubleshoots access for digital products. Participates in the development and testing of computing access management tools. Provides reports, documents and processes to support computing security audits.
Requirements
- Process Internal and External Customer Access requests
- Apply business, IT analysis, and communications skills to resolve complex internal/external customer issues
- Self-driven management of workload in current and future ticketing system solutions
- Perform against operational quality and delivery service level agreement expectations
- Collaborate with product managers, product teams, and development in gaining resolutions to critical complex problems and incidents
- Provide input on defects and suggestions for improvements to work processing flow
- Create and maintain job related documentation to assist customers and internal staff
- Utilize and leverage Emotional Intelligence Awareness for daily collaboration with colleagues
Benefits
- Competitive base pay
- Variable compensation opportunities
- Health insurance
- Flexible spending accounts
- Health savings accounts
- Retirement savings plans
- Life and disability insurance programs
- Paid time away from work
- Unpaid time away from work
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