Systems and Data Analyst responsible for creating, maintaining, revising and troubleshooting access for digital products, participating in the development and testing of computing access management tools, and providing reports, documents and processes to support computing security audits.
Requirements
- Process Internal and External Customer Access requests
- Ability to apply business, IT analysis, and communications skills to resolve a combination of difficult and complex internal/external customer issues that require collaboration across multiple groups.
- Self-driven management of workload in current and future ticketing system solutions;
- Engage and collaborate with product managers, product teams, including development, in gaining resolutions to critical complex problems and incidents
- Create and maintain job related documentation to assist customers and internal staff.
Benefits
- Health insurance
- Flexible spending accounts
- Health savings accounts
- Retirement savings plans
- Life and disability insurance programs
- Paid time away from work
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