Customer Marketing Growth Programs (Hybrid Vancouver)

We’re looking for a Customer Marketing Growth Programs professional to build scalable programs that drive product adoption, engagement, and growth. The ideal candidate has 6+ years of experience in customer marketing, lifecycle marketing, growth marketing, or customer success programs.

Requirements

• 6+ years of related experience in customer marketing, lifecycle marketing, growth marketing, customer success programs, or post-sale customer engagement
• Proven experience independently building and executing scalable customer programs that drive measurable business outcomes
• Experience owning or leading customer adoption, retention, expansion, or lifecycle initiatives in a SaaS or technology environment
• Strong understanding of modern B2B marketing fundamentals including segmentation, targeting, campaign performance, and customer lifecycle strategy
• Ability to manage cross-functional initiatives and influence stakeholders without direct authority
• Experience working with Salesforce, Marketo, Gainsight, Pendo, or similar platforms
• Strong analytical mindset with the ability to turn insights into action
• Organized, proactive, and comfortable operating in a fast-paced environment
• Strong written and verbal communication skills

Benefits

• Fair and equitable compensation practices
• Committed to being a place where everyone can be their true, authentic self
• Diversity in backgrounds, thoughts, life experiences, knowledge, and capabilities
• Inclusive and accessible environment for candidates and employees