Sales Operations Manager

WHAT IS BOX?

Box (NYSE BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including AstraZeneca, JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

WHY BOX NEEDS YOU

We are looking for a first class, highly motivated EMEA Sales Ops Manager, who will report into our EMEA Ops Director. This individual will become a key player in the operational backbone of our GTM function, and so they must be collaborative, analytical & commercially minded. The ideal candidate would want to embed themselves in the heart of our Marketing, Lead Generation & Sales functions, helping with pipe generation & sales execution initiatives. This is a high-impact, hands-on role that blends strategy, technology & data to drive clarity, alignment & growth across our EMEA business.

What You’ll Do

• Set the foundations of our GTM strategy on an annual basis, including territory design, overlay structures & quota setting
• Lead our weekly ARR forecasting cadence across our Sales Leadership team, ensuring forecast accuracy throughout the Sales organization hierarchy
• Drive adoption & maximize ROI from our SaaS tools, such as LinkedIn Sales Navigator, ZoomInfo, DemandBase, Gong & Bombora
• Design, build & execute scalable, multi-touch campaigns using Outreach, in collaboration with Sales & Marketing teams
• Advocate for improvements to our variable compensation plans during our annual planning process
• Find creative ways to unlock sales productivity & bridge gaps in our resourcing model, such as SPIFFs
• Run our weekly pipeline generation cadence, providing GTM leadership with insight on funnel conversion rates & attribution
• Champion our MEDDIC sales methodology & pipeline hygiene expectations across our Sales organization
• Support Sales Leadership with their data & reporting needs, in collaboration with our Business Analytics team
• Implement scalable, repeatable processes to drive efficiencies, provide recurring insight & improve data integrity
• Build & evolve our reporting infrastructure to support performance reviews, such as QBRs
• Collaborate across our Global GTM Operations team, which includes M.Ops, CS.Ops, Channel Ops, Enablement, Systems, Deal Desk & Sales Compensation
• Use AI to drive efficiencies in our GTM Operations function & EMEA business generally
• Drive at-scale CRM enrichment work-streams across accounts & contacts to improve the effectiveness of our prospecting efforts

Who You Are

• 3–5 years of experience in a comparable role in the RevOps arena, supporting Marketing, Lead Generation & Sales teams
• Deep understanding of SaaS operations & industry standards (ideally across both seat & consumption based models)
• Comfortable in end-to-end pipeline generation, sales execution & forecasting metrics
• Possesses a high-agency mindset, comfortable working in an ambiguous, dynamic environment
• Excellent communication skills, with the ability to drive clarity, action & influence change
• Proficiency in SFDC, with a deep understanding of architecture across objects, workflows, reports & dashboards
• Highly analytical, with expertise in data modeling, preferable in Excel & Tableau
• Adept in creating & presenting robust exec-friendly investment proposals/business cases
• Proactive & willing to support front-line teams, offering hands-on support with systems, tools & ad hoc needs
• Experience in campaign & marketing operations would be beneficial, given the focus on pipeline generation initiatives

Benefits

• Box Benefits package includes pension, medical and dental coverage. We have a robust wellness program including 25 days of vacation (plus your birthday off!) and subsidized gym membership. There is such a thing as a free lunch, you can order from a daily menu along with lots of snacks and drinks. EMEA HQ office is located in the impressive White Collar Factory on Old Street; www.whitecollarfactory.com and other European offices in Paris, Munich, Amsterdam, and Warsaw.

Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 2 days per week, with a focus on Tuesdays and Thursdays. Your Recruiter will share more about how we work and company culture during the hiring process.

EQUAL OPPORTUNITY

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation.

For details on how we protect your information when you apply, please see our Personnel Privacy Notice.