Account Manager (MDU/SFH)

We are seeking a strategic, relationship-driven Account Manager to lead property-level revenue growth and fiber penetration across a large, multi-state portfolio of Single-Family Home (SFH) and Multi-Dwelling Unit (MDU) contracted communities.

Requirements

• Serve as the primary strategic lead for assigned properties, influencing decision-making with property owners, management teams, builders, developers, HOAs, and on-site stakeholders to support adoption goals.
• Build and maintain strong partnerships that position Brightspeed as the preferred fiber provider within contracted communities.
• Influence property-level engagement strategies and community outreach initiatives that drive awareness, adoption, and long-term partnership value.
• Maintain a strong field presence, spending 50% or more of time in market engaging communities, supporting sales activation, and strengthening property relationships.
• Work directly alongside door-to-door vendors, indirect sales agents, and marketing partners, ensuring alignment with property-level objectives and revenue targets.
• Co-direct third-party indirect sales and marketing partners, setting strategy, defining success metrics, and ensuring field execution aligns with portfolio goals.
• Support resident engagement events, outreach initiatives, and targeted marketing campaigns designed to accelerate fiber adoption.
• Influence go-to-market strategies tied to greenfield and brownfield builds, Open for Sale timelines, and community launch readiness.
• Partner cross-functionally with Sales, Marketing, Operations, Construction, and Product teams to ensure cohesive execution from strategy through activation.
• Oversee marketing activation at the property level, ensuring the right mix of awareness, conversion, and retention tactics based on property maturity and performance.
• Support new property launches and infrastructure upgrades to maximize early-stage penetration and speed-to-revenue.
• Own revenue growth and performance across a large, multi-state portfolio of residential communities, balancing strategic planning with hands-on execution to drive consistent results.
• Manage and prioritize a diverse portfolio spanning multiple geographies, tailoring sales strategies to regional market dynamics, customer needs, and competitive positioning.
• Travel regularly across assigned states to maintain a strong field presence, strengthen relationships, and directly influence sales outcomes.
• Analyze performance data, pipeline health, and market trends across territories to identify risks, uncover opportunities, and drive proactive course correction.
• Utilize CRM platforms and performance dashboards to track penetration, revenue growth, and portfolio performance.
• Conduct regular portfolio reviews and provide forecasting and performance insights to leadership.
• Translate performance insights into actionable strategies that drive sustained revenue growth.

Benefits

• Comprehensive benefit program, including competitive medical, dental, vision, and life insurance
• Employee assistance program
• 401K plan with company match
• Voluntary benefits