Inside Counter Sales Sales – Inside Sales

Role Overview

The Inside Counter Sales Representative assists customers and contractors by providing quotes and product information, both in person and over the phone, while maintaining the company standards of excellent customer service. They may handle special orders and advanced pricing. This position generates sales by gathering customer’s product needs, design specifications and acts as the company liaison between the company and the customer.

What You Will Do

Represents the company during the sales process, responds to customer inquiries, initiates telephone calls to generate sales, and provides technical assistance to drafting and engineering as required.

Why It Might Be a Fit

Good interpersonal and customer relations skills, excellent oral and written communication skills, and strong customer service skills are required for this position.

Requirements

• High School Diploma
• 1-2 years in building material industry with extensive knowledge of product and application
• Good interpersonal and customer relations skills
• Excellent oral and written communication skills
• Strong customer service skills
• Knowledge of basic sales techniques and concepts
• Strong attention to detail
• Knowledge of business math
• Knowledge of company products, production processes and product standards
• Knowledge of building materials, applications, related equipment, and/or construction industry
• Familiar with inventory and inventory control
• Ability to operate computer, calculator & cash register
• Proficiency in Microsoft Office Suite and an enterprise resource planning (ERP) program

Benefits

• Competitive, affordable benefits
• Great plans that help you and your family to live happier, healthier and more secure lives