VP, Customer Success: NRR Growth Leader

On Site Full TimeNew York, United StatesCents

A leading technology company in New York is seeking an experienced Customer Success Leader to drive customer engagement and retention strategies. You will define customer lifecycle stages, design segmentation models, and develop actionable health scoring metrics. The ideal candidate has over 10 years in Customer Success, with a proven ability to scale organizations and lead teams. Competitive compensation includes a base salary of $200-230K plus bonuses and equity, alongside comprehensive health benefits and a supportive work environment.
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