Role Overview
As the Senior Sales & Customer Success Operations Manager, you will be the business partner embedded deeply within Sales and CS, owning operational execution. You’ll spot the friction and pain points, see exactly where workflows and processes break down, and define what actually needs to change.
What You Will Do
Your responsibilities include comp operationalization, ad-hoc reporting, spotting process improvements, sales operations, onboarding operations, customer success operations, and reporting and process improvement.
Why It Might Be a Fit
We are looking for someone with 6+ years of experience in sales operations, revenue operations, customer success operations, or a similar cross-functional business partner role, with strong operational judgment, problem-solving skills, and interpersonal and communication skills.
Requirements
- 6+ years of experience in sales operations, revenue operations, customer success operations, or a similar cross-functional business partner role
- Experience with comp plan administration or SPIFF/addendum tracking is a plus
- Strong operational judgment
- Problem-solving skills
- Ability to navigate ambiguity and drive solutions proactively
- Fluency in systems and data to speak the same language as a Biz Systems or engineering counterpart
- Strong interpersonal and communication skills
- Ability to make data-informed decisions and thrive in a dynamic environment under short timelines with changing priorities
Benefits
- Expected Base Salary: $130,000 – $168,000
- Ongoing training and growth opportunities
- A ‘Best Place to Work’ winner multiple times
- Rock solid medical, dental, and vision plans
- Mental Health Coverage
- Unlimited Paid Vacation
- 7 weeks of baby bonding time for all new parents
- 8 Weeks of Paid Pregnancy Leave
- 401(k) Matching
- Employer-contributing student loan assistance program or continuing education reimbursement program
- Employee Stock Incentive Plan
- Pet insurance for your fur babies
- Consistent & fair leadership
To apply for this job please visit jobs.lever.co.
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