Customer Success Manager

Customer Success Manager role at Cin7, a fast-growing global software company, to help customers unlock the full value of the platform and achieve measurable business outcomes.

Requirements

• 5+ years in a customer-facing role, ideally within high-velocity SaaS Customer Success, Account Management, or similar environments
• Experience working with supply chain, manufacturing, commerce, or retail customers
• Proven skills in client retention, strategic account management, and results-oriented customer relationship development
• Data fluency—comfortable analyzing usage patterns, KPIs, and business impact

Benefits

• 80k-90k AUD base salary + 20% variable annually, paid quarterly
• Generous Paid Time Off
• 401k Matching
• Retirement Plan