The Customer Experience Coordinator provides outstanding customer service to both internal partners and customers through various activities using their knowledge of Alarm Systems, Portable Fire Extinguishers, Suppression Systems, or Sprinkler Systems. Duties include answering customer calls, assisting with customer needs, scheduling service for customers, and more.
Requirements
- High School Diploma/GED
- Excellent phone demeanor and experience with customer service
- Experience with Microsoft Office Suite (preferred)
- Minimum 2 years of Fire Suppression Systems experience (preferred)
- Fire Certifications
Benefits
- Comprehensive and competitive medical, dental, and vision benefits
- Four different medical plan options (one plan offered at zero cost)
- Competitive Pay
- 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
- Disability, Life, and AD&D Insurance (100% Company Paid)
- Paid Time Off and Holidays
- Skills Development, Training, and Career Advancement Opportunities
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