We’re Civica and we make software that helps deliver critical services for citizens all around the world. Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day.
Requirements
- Experience in Product Operations, Support Operations, Service Delivery, or similar
- Strong process design and operational improvement experience
- Comfortable working across Support and Product teams
- Strong communication and stakeholder management skills
- Hands-on, proactive approach with a “roll sleeves up” mindset
- Ability to bring structure and clarity to complex or evolving environments
- Experience working in fast-paced or scaling organisations
Benefits
- 25 Days Annual Leave + bank holidays
- Days of Difference – Up to 3 extra days off for volunteering
- Pension Contributions
- Income Protection
- Life Assurance
- Critical Illness Cover
- Private Medical Insurance
- Health Cash Plan
- Dental Insurance
- Electric Vehicle (EV) Scheme
- Affinity Groups
- Bounty Bonus
To apply for this job please visit jobs.workable.com.

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