Sales Operations Analyst

Remote Full TimeBarcelona, Catalonia, Spain (Remote)CloudTalk

πŸš€ Lead our global inbound sales team
πŸ– Unlimited Paid Time off
🌍 Work 100% remotely from Europe or from any of our offices (Bratislava, Prague, Malaga)
πŸŽ“ Sales Academy: continuous training and coaching from our Sales Enablement team
πŸ“ˆ Company Stocks
πŸ’² Uncapped sales bonus scheme & referral bonuses up to 5000EUR

This position is location-flexible. For advertising purposes, we might advertise in different locations.

CloudTalk is a Next Generation Business Calling Software for data-driven teams.

It connects businesses, teams and customers in the cloud and uses data intelligence, AI and machine learning to transform customer experiences and adapt them perfectly to the unique demands of each user.

CloudTalk was founded in 2018 and, over the last 4 years, has grown into an industry leader with a globally distributed team (~200 people, 30+ nationalities) and offices in 3 different cities (Bratislava HQ, Prague, Malaga).

About the role

The Sales Development Manager will drive one of CloudTalk’s most successful sales channels – the inbound – and will lead our international team of Inbound Sales Development Representatives. The ideal candidate will demonstrate strong leadership qualities with a genuine interest in enabling and coaching their team members in order to set them up for success and help them grow.

In addition, the Sales Development Manager will be a strong sales player with a great understanding of how to implement and ensure the execution of processes that allow the team and total pipeline numbers to scale rapidly. Strong, hands-on utilization skills of Hubspot and/or Salesforce is a must.

What you will work on

  • Train other members of the SDR Team to identify, contact, and create qualified opportunities
  • Ensure SDR Team members improve performance and abilities over time by providing coaching and feedback in recurring weekly 1:1s
  • Plan for hiring and onboarding new SDRs
  • Work closely with the Marketing team to provide feedback on MQLs and campaigns
  • Work closely with Sales and other members of the Sales Leadership team to improve opportunity management and qualification processes
  • Work closely with Sales Leadership to identify areas of improvement for the SDR Teams
  • Work in collaboration with Content, Marketing Managers, and Product Marketing to develop effective messaging to convert inbound interest into qualified pipeline
  • Accurately forecast weekly, monthly, and quarterly attainment

What we are looking for

  • An inspiring leader with a natural interest in coaching and developing talent
  • Experience in sales for a technical product
  • Strong strategic inbound experience
  • Leadership and B2B SaaS experience are a must
  • Experience with a CRM software (Hubspot or Salesforce)
  • Established history of reaching and overachieving individual and group sales targets
  • Understanding of B2B software, SaaS, Online Telephony is preferred
  • Transparency & willingness to get hands dirty
  • Passionate about technology and learning more about CloudTalk
  • Growth & start-up mindset, leading by example & proactively bringing solutions to challenges you identify, backed by data
  • Fluent English is required, any other European language is a plus

Why you will love to be a CloudTalker:

  • πŸ“ˆ Employee Stock Ownership Plan
  • πŸ’Ά Referral bonus up to 5000 EUR
  • πŸ’² Uncapped sales bonus
  • πŸ– Unlimited Paid Time off
  • πŸ“ Work 100% remotely in Europe or from our offices (Prague, Bratislava, Malaga)
  • ⏳ Flexible working hours
  • πŸ‹πŸΌβ€β™€οΈ Multisport benefit card (only cz&sk market)

Even more reasons you won’t be able to resist us:

  • πŸ‘₯ Team buildings and workshops
  • πŸ—£ Communications coach
  • πŸ“š Birthday book of your choice
  • πŸ‡¬πŸ‡§/πŸ‡©πŸ‡ͺEnglish & German Language courses
  • πŸ‡ΈπŸ‡°/πŸ‡¨πŸ‡ΏSlovak & Czech language courses
  • πŸ‘• Company merchandise

About CloudTalk

CloudTalk is a modern, user-friendly, cloud-based telephony solution that has disrupted the stagnant $50 billion telephony industry. CloudTalk is beloved by customer support and sales teams all around the 🌎, as evidenced by our stellar reviews on CapterraG2TrustPilot, and GetApp. After all, where else could they save 2-3 minutes on every πŸ“ž call, access 70+ advanced VoIP features, and integrate their favorite work tools (CRM, CMS, helpdesk, etc.)?

CloudTalk is the VoIP solution of choice for well-known organizations like Fujitsu, Mercedes, Oyo, Revolut, DHL, and the Ministry of Health of the Slovak Republic.

CloudTalk’s diverse 200+ person team represents over 33 nationalities and works remotely from Europe, Asia, and the Americas. Ready to join us?

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